Problem Solved© – The Game
Welcome to the game that will get your team thinking outside of the card box to solve problems, critically think, overcome objections and innovate new ideas!
This is an exercise that we facilitate with many of our clients who are struggling with communications, critical thinking and self-initiative.
Each deck comes with 25 objects (good for 25 people). Buy multiple decks for large groups.
How To Play:
- Ask participants to think of a problem or sales objection they want to overcome and to each write those challenges on individual index cards; coach them to think “anything is possible and money is not an issue” when choosing a challenge to work on.
- Collect the problems, divide participants into smaller groups and redistribute the problems to each group (1 problem per person).
- Distribute object cards from the deck to each group (one object per person).
- Instruct the groups to select a leader to facilitate the group to review all of the problems and object cards and to then choose one problem to solve with AT LEAST one object. Stress the phrase “at least one object” to see who will get the most creative.*
- Depending on the size of groups (no more than 10 per a group and no less than three), give them three to seven minutes to decide how they will solve their problems and further instruct them to prepare to present their solutions to the rest of the participants in the room.
- Circulate between groups to coach them through the process if they need help and encourage them to go to the point of ridiculous with their solutions.
- Have each group make presentations and applaud them for their innovations.
- Collect all of the problem cards for post-analysis
Discuss as a whole:
- How easy or hard was it to choose a problem to solve?
- How easy or hard was it to choose an object?
- How did you work overall as a team?
- What did you learn?
- What will you do to apply this concept in your jobs/roles?
* Some groups may select more than one problem without you knowing. That’s okay. They also choose multiple or even all objects to solve their problems. Some groups get highly competitive.
Overcoming Sales Objections: instruct participants to write down specific sales objections they struggle with (beyond “time” and “money”).
Customer Service: instruct participants to write down the most challenging customer service complaints are issues they handle.
Team & Leadership: instruct participants to write down co-worker, subordinate or general productivity issues they struggle with.
Keep these cards accessible to help team members learn how to problem solve on their own. When they come to you with a challenge, tell them to “pick a card” to solve the problem with your coaching. Obviously these objects may not really solve a specific problem, but it will get people thinking bigger and more creatively, beyond how they’ve always done something.
Other Post Analysis Observations To Consider:
- Was their a pattern of similar problems that many had in common?
- Did they struggle to work well together in teams?
- What were the personality differences?
- Did anyone stand out (or hide) in the process?
- Create a plan to solve the bigger and frequent problems that are out of their control.
- Check in with employees to see if they are applying critical thinking and creativity.
- Encourage other creativity exercises to exercise their brains.